Hardware Asset Management
AMI Hires User-Centered Design Innovator as Chief Technology Officer
SEATTLE, Sept. 17, 2020—AMI, the world leader in RFID and barcode IT asset management (ITAM) software, has hired James Sweeney, an information architecture expert with a decade of experience improving the customer experience with user centered design, as the company’s chief technology officer. Sweeney will be responsible for expanding and upgrading the company’s product offerings…
Read MoreCustomer Showcase: Teach For America
An AMI AssetTrack client since 2016, Teach For America recruits outstanding and diverse leaders to commit to teaching for two years in a low-income community. Founded in 1990, TFA became one of the initial charter programs for AmeriCorps, which the federal government established in 1993. In its 30 years, the nonprofit’s 55,700 alumni and 6,200…
Read MoreThe Business Case for ITAM’s Strategic Value
The fact is, strong ITAM is critical to helping companies move forward and become more resilient and digital in the wake of the pandemic. But your boss may need some persuading about ITAM’s strategic value given budget cuts and competing priorities. Here are some key reasons strong ITAM is fundamental to the success of your…
Read MoreAssetTrack for Server Spotlight: Realizing the Benefits of a Baseline Inventory
“There are assets in our database that we don’t have any more. We need to do a baseline inventory. We have at least 250,000 end user devices—wireless aircards, monitors, USBs, hard drives, tablets, laptops, phones. In the last 18 months, we’ve only touched 35,000 of them.” Does this situation sound familiar? One of our server clients…
Read MoreGet Started with Multi-User Audits within AssetTrack for ServiceNow
Now available to existing AMI customers, AssetTrack for ServiceNow 3.0 delivers many new capabilities, including the first-of-its-kind multi-user audit function. Multi-user audits are a giant leap forward in data collection. Instead of a single field tech laboriously scanning every piece of equipment in a stockroom, data center, warehouse or other location, teams can divide up…
Read MoreAccelerate Digital Transformation with a Control System
Companies of all sizes are doubling down on digital transformation in the wake of the coronavirus. IDC predicts that digital transformation will account for more than 50% of all information and communications technology investments by 2023, up from 36% in 2019. So, two things: If you aren’t working to accelerate digital transformation of your ITAM,…
Read MoreControl Systems are Essential for ITAM Results
The pillars of IT asset management are people, process, and technology. Without all three working together in harmony, an ITAM program will not deliver results. The key to an exceptional ITAM program is a control system that aligns the three together. Business backbones Amazon, long known for its logistics, is dependent on control systems.…
Read MoreAre You Confused About the New ServiceNow Receiving App?
ServiceNow has recently rolled out a smartphone hardware receiving app that is creating some confusion among asset managers on what it does and doesn’t do. We’ve had a number of clients ask about it, and here’s what I’m telling them. First off, you need to keep in mind that the goal of enterprise ITAM is…
Read MoreAMI and Re-Source Partners Combine Top IT Asset Management Software for ServiceNow and Expert Managed Services
Complete hardware lifecycle solution can expedite critical ITAM digital transformation as companies normalize operations SEATTLE and TROY, MI, June 2, 2020—AMI, the world leader in RFID and barcode IT asset management (ITAM) software, and ITAM managed services leader Re-Source Partners have teamed up to introduce AssetTrack Pro, a compete hardware lifecycle solution. AssetTrack Pro combines…
Read MoreITAM Review Awards for 2020 Underscore Industry Leadership
I was glad to see that ITAM Review, which provides news, reviews and resources for ITAM and SAM professionals, announced its annual excellence awards in May, even if the ceremony had to be held virtually due to Covid-19. Organizations need a feel-good story right now, and these awards accomplish that by honoring some of the…
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