IT Asset Management
AssetTrack for Server Spotlight: Realizing the Benefits of a Baseline Inventory
“There are assets in our database that we don’t have any more. We need to do a baseline inventory. We have at least 250,000 end user devices—wireless aircards, monitors, USBs, hard drives, tablets, laptops, phones. In the last 18 months, we’ve only touched 35,000 of them.” Does this situation sound familiar? One of our server clients…
Read MoreGet Started with Multi-User Audits within AssetTrack for ServiceNow
Now available to existing AMI customers, AssetTrack for ServiceNow 3.0 delivers many new capabilities, including the first-of-its-kind multi-user audit function. Multi-user audits are a giant leap forward in data collection. Instead of a single field tech laboriously scanning every piece of equipment in a stockroom, data center, warehouse or other location, teams can divide up…
Read MoreAccelerate Digital Transformation with a Control System
Companies of all sizes are doubling down on digital transformation in the wake of the coronavirus. IDC predicts that digital transformation will account for more than 50% of all information and communications technology investments by 2023, up from 36% in 2019. So, two things: If you aren’t working to accelerate digital transformation of your ITAM,…
Read MoreControl Systems are Essential for ITAM Results
The pillars of IT asset management are people, process, and technology. Without all three working together in harmony, an ITAM program will not deliver results. The key to an exceptional ITAM program is a control system that aligns the three together. Business backbones Amazon, long known for its logistics, is dependent on control systems.…
Read MoreAre You Confused About the New ServiceNow Receiving App?
ServiceNow has recently rolled out a smartphone hardware receiving app that is creating some confusion among asset managers on what it does and doesn’t do. We’ve had a number of clients ask about it, and here’s what I’m telling them. First off, you need to keep in mind that the goal of enterprise ITAM is…
Read MoreAMI and Re-Source Partners Combine Top IT Asset Management Software for ServiceNow and Expert Managed Services
Complete hardware lifecycle solution can expedite critical ITAM digital transformation as companies normalize operations SEATTLE and TROY, MI, June 2, 2020—AMI, the world leader in RFID and barcode IT asset management (ITAM) software, and ITAM managed services leader Re-Source Partners have teamed up to introduce AssetTrack Pro, a compete hardware lifecycle solution. AssetTrack Pro combines…
Read MoreITAM Review Awards for 2020 Underscore Industry Leadership
I was glad to see that ITAM Review, which provides news, reviews and resources for ITAM and SAM professionals, announced its annual excellence awards in May, even if the ceremony had to be held virtually due to Covid-19. Organizations need a feel-good story right now, and these awards accomplish that by honoring some of the…
Read MoreShould You Move to ITAM Managed Services?
Ever look at your ITAM program and think if only I had more: time/ resources/ support/ organization/ control/ access to new technologies/ peace of mind? You’re in good company. We see ITAM programs in every stage of maturity, completeness, and, frankly, effectiveness. Organizations generally stand in one of two camps: Those striving to get to a…
Read MoreTo RFID or Not RFID – That’s the Question for IT Asset Tracking
I often am asked whether radio frequency identification (RFID) technology is a good option for IT hardware asset tracking. My answer: It depends. Using RFID for data center asset tracking can work well. But if you’re using RFID for the end user, there’s a lot of reasons why good old barcodes may work better. RFID…
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