AssetTrack for ServiceNow
The definitive hardware & IT asset management solution for ServiceNow
Customizable, scalable, and budget-friendly — AssetTrack for ServiceNow is the most efficient way to manage your assets, providing seamless integration, user-friendly features, and cost-effective solutions. Unlike traditional alternatives, AssetTrack empowers your team to track anything valuable and maximize asset ROI.
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Hardware asset management
Asset management features that drive organizational ROI
Effective asset management is critical for maximizing the value of your hardware and IT investments. AssetTrack delivers ROI by enhancing efficiency, minimizing risks, and streamlining processes. Here’s how we help you achieve more.
Automate the full asset lifecycle
Efficient asset tracking begins with automation. AssetTrack is designed to support your hardware and IT assets through every stage of the lifecycle — from acquisition and deployment to maintenance and retirement. Automation tools allow for precise tracking and database updates, using barcode and RFID readers or mobile scanners. By automating key transitions and workflows, AssetTrack eliminates manual entry errors, reduces stock dwell time, and keeps your data current. This holistic approach minimizes the effort needed to manage assets while boosting efficiency.
Advanced auditing for full compliance
Audits are a major pain point for asset managers, especially when dealing with compliance and reporting requirements. AssetTrack makes auditing straightforward with real-time data visibility and powerful tracking tools. Advanced auditing features allow you to track assets by people, locations, or asset conditions, ensuring accurate and up-to-date records at all times. Custom audit templates and real-time compliance checks help your organization avoid penalties and maintain operational integrity.
Easy-to-use dashboards for enhanced visibility
With intuitive dashboards, AssetTrack offers deep insights into asset utilization, inventory gaps, and adoption metrics. Monitor the percentage of assets in use, stock dwell times, and other key performance indicators to stay on top of asset health and readiness. By presenting critical information in a clear and actionable way, the platform allows asset managers to spot inefficiencies, make informed decisions, and optimize resource allocation.
Customer Testimonial
“Our top objective was to consolidate our asset management within ServiceNow using a single, robust application. AssetTrack delivered by offering complete visibility from the moment we receive hardware until it’s sent to recycling. The entire solution is tailored to fit our needs.”
One central system
of record
Data consistency is key to effective asset management. AssetTrack consolidates all hardware and IT asset information into one reliable system of record. This centralized approach eliminates redundancy and provides a unified source of truth for asset monitoring, planning, and reporting. With better visibility into asset availability, location, and status, you can significantly reduce time spent searching for information.
Flexible inventory tracking
AssetTrack’s inventory tools are built to adapt to your business environment. Whether you’re tracking high-value servers, employee devices, or field equipment, you can use mobile scanners, RFID readers, and offline scanning capabilities to efficiently log assets. This versatility supports both centralized and remote operations, ensuring uninterrupted data collection even in low-connectivity areas.
Pre-built or custom workflows
AssetTrack includes ready-to-use workflows for common asset management tasks, such as receiving new inventory, handling RMAs, conducting bulk stock orders, and managing asset disposal. If your organization has unique requirements, you can easily customize workflows using our flexible interface. This adaptability enables you to tailor asset tracking processes to fit your business goals, reducing onboarding time and improving operational efficiency.
AssetTrack vs. HAMPro: Which One Is Right for You?
How does AssetTrack compare with HAMPro by ServiceNow?
Your hardware asset management (HAM) solution should always meet your specific needs. AssetTrack outperforms competitors with customizable features that adapt to your business processes, providing seamless integration with your existing ServiceNow platform.
HAM should always meet you where you’re at
Not sure where to start? Explore our range of hardware asset management solutions
Hardware Asset Tracking
Advanced Asset Management
Custom Asset Management
AssetTrack for ServiceNow Demo